Soft Computing (SC) parallels the remarkable ability of the human mind to reason and learn in an environment of uncertainty and imprecision (Lotfi A. Zadeh, 1994). Applied Soft Computing (ASC) combines emerging problem-solving technologies such as machine learning, deep learning, nature-inspired computation, logic thinking and reasoning to provide low-cost solutions to high-complexity problems. Various methods used in soft computing are neither independent of nor compete with one another, but rather, they work in a cooperative and complementary way. It aims to tolerance of imprecision, uncertainty, partial truth and approximation to achieve effectiveness and low cost solutions.

AIOps presents the integration of Artificial Intelligence (AI) in IT operations to improve the efficiency and reliability of IT services. It is a significant step forward in enabling organizations to take advantage of the power of AI to improve their IT service quality.

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